If emergency towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies(1) or flatbed is recommended.
On AWD vehicles, your vehicle must be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground.
CAUTION
The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transaxle or the AWD system.
If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.
When being towed by a commercial tow truck and wheel dollies are not used, the rear of the vehicle should always be lifted, not the front.
✽ NOTICE
If the EPB does not release normally, take your vehicle to an authorized Kia dealer by loading the vehicle on a flatbed tow truck and have the system checked.
CAUTION
Attaching straps to the chassis, suspension or other parts of the body can cause damage.
WARNING - Side and curtain Air bag
If your vehicle is equipped with side and curtain air bag, set the the Engine Start/Stop button to ACC position when the vehicle is being towed. The side and curtain air bag may deploy when the ignition is ON, and the rollover sensor detects the situation as a rollover.
CAUTION - Towing
When towing your vehicle in an emergency without wheel dollies :
1. Set the Engine Start/Stop button to ACC position.
2. Place the transaxle shift lever in N (Neutral).
3. Release the parking brake.
CAUTION - Towing gear position
Failure to place the transaxle shift lever in N (Neutral) may cause internal damage to the transaxle.